Teamwork & Culture
Team Dynamics and Workplace Culture
Create a team charter with clear norms for collaboration, communication, and handling conflict constructively.
Standard version
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This course builds practical capability in team dynamics and workplace culture. Participants learn to set norms for collaboration, communication, and constructive conflict, then plan how to use those skills at work.
What you'll learn
- Develop a team charter that fosters collaboration, alignment, and accountability
- Establish norms for communication, collaboration, and conflict resolution
- Apply strategies for building trust and psychological safety within the team
- Use course methods to set norms for collaboration, communication, and constructive conflict in a workplace scenario.
- Develop a team culture charter aligned to a relevant work need.
What you'll be able to do
- Identify a workplace need connected to team dynamics and workplace culture.
- Select an appropriate way to set norms for collaboration, communication, and constructive conflict.
- Explain the reasoning behind that choice and identify its limitations.
- Produce a team culture charter that addresses a relevant work need.
- Set review points for a team culture charter and identify one adjustment.
A healthy team culture helps federal employees collaborate, communicate openly, and deliver strong results. This course helps leaders and teams set shared norms, address conflict constructively, and build trust. Participants leave with a practical team charter they can put to use right away.
What you'll learn
- Explain how team dynamics affect performance and mission results.
- Develop a team charter that supports collaboration, alignment, and accountability.
- Establish norms for communication, collaboration, and conflict resolution.
- Apply strategies for building trust within the team.
- Identify ways to sustain a positive, productive culture.
What you'll be able to do
- Set clear team norms and expectations.
- Communicate openly and respectfully.
- Address conflict early and constructively.
- Build trust among team members.
- Reinforce a culture that supports performance and engagement.