KSA Dynamics
Outlook — a KSA Dynamics training course

Microsoft 365

Outlook

Organize email, calendar, and tasks in Outlook to manage priorities, meetings, and follow-up more efficiently.

This course focuses on Outlook email and calendar management. Participants learn to organize messages, coordinate appointments, and manage follow-up, using an Outlook communication and scheduling routine to organize their next steps.

What you'll learn

  • Organize email, calendar, and tasks in Outlook.
  • Use search, rules, and categories to manage priorities.
  • Coordinate meetings and follow-up efficiently.
  • Use course methods to organize messages, coordinate appointments, and manage follow-up in a workplace scenario.
  • Develop an Outlook communication and scheduling routine aligned to a relevant work need.

What you'll be able to do

  • Identify a workplace need connected to Outlook email and calendar management.
  • Select an appropriate way to organize messages, coordinate appointments, and manage follow-up.
  • Explain the reasoning behind that choice and identify its limitations.
  • Produce an Outlook communication and scheduling routine that addresses a relevant work need.
  • Set review points for an Outlook communication and scheduling routine and identify one adjustment.