New & Emerging Managers
New Leader Development
Communicate expectations, support staff development, and hold useful check-ins, with a practical 30-day plan for new leaders.
Standard version
Showing the standard description, objectives, and outcomes. Switch to Federal for the version tailored to federal agencies.
Through relevant workplace examples, this course develops skills in foundations for new leaders. Participants learn to communicate expectations, support development, and hold useful check-ins, with a focus on practical follow-through.
What you'll learn
- Develop interpersonal skills that help you communicate, listen, and handle conflicts in your supervisory role
- Accomplish goals and control outcomes when dealing with staff, peers, management, and other departments
- Discover how to hold performance discussions that result in changed behavior and enhanced productivity
- Use course methods to communicate expectations, support development, and hold useful check-ins in a workplace scenario.
- Develop a new leader 30-day plan aligned to a relevant work need.
What you'll be able to do
- Identify a workplace need connected to foundations for new leaders.
- Select an appropriate way to communicate expectations, support development, and hold useful check-ins.
- Explain the reasoning behind that choice and identify its limitations.
- Produce a new leader 30-day plan that addresses a relevant work need.
- Set review points for a new leader 30-day plan and identify one adjustment.
The move into supervision is one of the biggest transitions in a federal career. This course gives new supervisors and managers practical skills for communicating expectations, supporting employee development, and holding productive check-ins and performance discussions. It is well suited to new supervisors building the skills OPM expects of federal leaders.
What you'll learn
- Explain the shift from individual contributor to supervisor.
- Apply interpersonal skills for communicating, listening, and handling concerns.
- Set clear expectations and goals with employees.
- Conduct performance discussions that lead to improved results.
- Develop a plan for building relationships with staff, peers, and leadership.
What you'll be able to do
- Communicate expectations clearly from the start.
- Build trust with their new team.
- Hold regular, productive check-ins.
- Address performance concerns confidently.
- Seek support from HR and leadership when needed.