Conflict & Collaboration
Negotiation Skills
Prepare for negotiations by identifying interests, trade-offs, and agreement criteria, then work toward agreement.
This course focuses on negotiation preparation and execution. Participants learn to identify interests, trade-offs, and agreement criteria, using a negotiation strategy and agreement checklist to organize their next steps.
What you'll learn
- Distinguish positions, interests, and possible trade-offs.
- Prepare options and criteria for a workplace negotiation.
- Use questioning and listening to work toward agreement.
- Use course methods to identify interests, trade-offs, and agreement criteria in a workplace scenario.
- Develop a negotiation strategy and agreement checklist aligned to a relevant work need.
What you'll be able to do
- Identify a workplace need connected to negotiation preparation and execution.
- Select an appropriate way to identify interests, trade-offs, and agreement criteria.
- Explain the reasoning behind that choice and identify its limitations.
- Produce a negotiation strategy and agreement checklist that addresses a relevant work need.
- Set review points for a negotiation strategy and agreement checklist and identify one adjustment.