
Workplace Compliance
Managing Office Policy and Poor Employee Performance
Document concerns, communicate expectations, and follow fair procedures when addressing policy issues and poor performance.
Through relevant workplace examples, this course develops skills in consistent office policy and performance management. Participants learn to document concerns, communicate expectations, and follow fair procedures, with a focus on practical follow-through.
What you'll learn
- Analyze office policies and their role in maintaining a professional work environment
- Identify ways to effectively address poor performance
- Apply techniques for resolving conflicts and handling difficult conversations with employees
- Use course methods to document concerns, communicate expectations, and follow fair procedures in a workplace scenario.
- Develop a performance improvement conversation plan aligned to a relevant work need.
What you'll be able to do
- Identify a workplace need connected to consistent office policy and performance management.
- Select an appropriate way to document concerns, communicate expectations, and follow fair procedures.
- Explain the reasoning behind that choice and identify its limitations.
- Produce a performance improvement conversation plan that addresses a relevant work need.
- Set review points for a performance improvement conversation plan and identify one adjustment.