Conflict & Collaboration
Influencing Skills and Internal Negotiations
Navigate office politics with integrity and prepare persuasive proposals for negotiations inside your organization.
Standard version
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This course builds practical capability in influence and negotiation inside organizations. Participants learn to prepare interests, options, and constructive proposals, then plan how to use those skills at work.
What you'll learn
- Explore how power dynamics, social proof, and reciprocity influence decision-making processes
- Acquire skills to master internal negotiation techniques
- Apply techniques for navigating office politics while maintaining integrity and credibility
- Use course methods to prepare interests, options, and constructive proposals in a workplace scenario.
- Develop an internal negotiation plan aligned to a relevant work need.
What you'll be able to do
- Identify a workplace need connected to influence and negotiation inside organizations.
- Select an appropriate way to prepare interests, options, and constructive proposals.
- Explain the reasoning behind that choice and identify its limitations.
- Produce an internal negotiation plan that addresses a relevant work need.
- Set review points for an internal negotiation plan and identify one adjustment.
Federal leaders often need to gain support from people they do not supervise, across offices, programs, and agencies. This course builds practical skill in influence and negotiation, from preparing interests and options to reaching agreements that hold. It supports the coalition building topics within OPM's Senior Executive Development Program (SEDP) focus area, Leading Through Complexity.
What you'll learn
- Explain how relationships, credibility, and reciprocity influence decisions.
- Prepare for negotiations by identifying interests and options.
- Apply techniques for internal negotiation and consensus building.
- Navigate organizational dynamics while maintaining integrity.
- Develop an influence strategy for a current initiative.
What you'll be able to do
- Gain support for priorities without relying on authority.
- Negotiate agreements that meet shared interests.
- Build coalitions across offices and agencies.
- Handle disagreement constructively.
- Maintain credibility and trust while influencing others.