Presence, Influence & Communication
Enhancing Leadership and Communication
Listen to different perspectives, explain decisions clearly, and reinforce direction to earn your team's commitment.
Standard version
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Participants explore leadership communication that earns commitment through common workplace situations. The course shows how to listen to perspectives, explain decisions, and reinforce direction and apply those decisions on the job.
What you'll learn
- Cultivate a strong leadership presence by mastering techniques to project confidence and influence
- Explore collaborative decision-making processes, including techniques for fostering consensus
- Develop effective communication strategies
- Use course methods to listen to perspectives, explain decisions, and reinforce direction in a workplace scenario.
- Develop a leadership communication plan aligned to a relevant work need.
What you'll be able to do
- Identify a workplace need connected to leadership communication that earns commitment.
- Select an appropriate way to listen to perspectives, explain decisions, and reinforce direction.
- Explain the reasoning behind that choice and identify its limitations.
- Produce a leadership communication plan that addresses a relevant work need.
- Set review points for a leadership communication plan and identify one adjustment.
Federal leaders depend on clear communication to explain decisions, build commitment, and keep teams focused on the mission. This course helps supervisors and managers listen to different perspectives, communicate decisions with confidence, and reinforce direction. It supports the communication topics within OPM's Senior Executive Development Program (SEDP) focus area, Leading Through Complexity.
What you'll learn
- Explain the connection between leadership presence and effective communication.
- Apply listening techniques that surface concerns and perspectives.
- Communicate decisions and priorities clearly and consistently.
- Explore collaborative decision-making approaches.
- Develop a communication approach for a current leadership challenge.
What you'll be able to do
- Project confidence and clarity when communicating.
- Listen actively and respond to employee concerns.
- Explain decisions in ways that build commitment.
- Reinforce direction consistently over time.
- Strengthen trust through open, two-way communication.