Emotional Intelligence
Emotionally Intelligent Leadership
Recognize your emotional triggers as a leader and respond with empathy while still holding people accountable.
Participants explore emotional intelligence in leadership through common workplace situations. The course shows how to recognize emotional triggers, regulate responses, and respond to others effectively and apply those decisions on the job.
What you'll learn
- Recognize how emotions affect leadership behavior.
- Use self-regulation strategies during difficult interactions.
- Respond with empathy while maintaining accountability.
- Use course methods to recognize emotional triggers, regulate responses, and respond to others effectively in a workplace scenario.
- Develop an emotionally intelligent leadership plan aligned to a relevant work need.
What you'll be able to do
- Identify a workplace need connected to emotional intelligence in leadership.
- Select an appropriate way to recognize emotional triggers, regulate responses, and respond to others effectively.
- Explain the reasoning behind that choice and identify its limitations.
- Produce an emotionally intelligent leadership plan that addresses a relevant work need.
- Set review points for an emotionally intelligent leadership plan and identify one adjustment.