Teamwork & Culture
Dysfunctions of a Team
Diagnose the trust, conflict, commitment, accountability, and results gaps that hold teams back, then plan fixes.
Standard version
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This course builds practical capability in common patterns of team dysfunction. Participants learn to diagnose trust, conflict, commitment, accountability, and results gaps, then plan how to use those skills at work.
What you'll learn
- Recognize team dysfunctions and their underlying causes
- Acquire strategies for building trust and creating a culture of psychological safety
- Apply techniques for fostering commitment, accountability, and focus on results
- Use course methods to diagnose trust, conflict, commitment, accountability, and results gaps in a workplace scenario.
- Develop a team dysfunction response plan aligned to a relevant work need.
What you'll be able to do
- Identify a workplace need connected to common patterns of team dysfunction.
- Select an appropriate way to diagnose trust, conflict, commitment, accountability, and results gaps.
- Explain the reasoning behind that choice and identify its limitations.
- Produce a team dysfunction response plan that addresses a relevant work need.
- Set review points for a team dysfunction response plan and identify one adjustment.
Even talented federal teams can struggle when trust, healthy conflict, commitment, accountability, or focus on results breaks down. This course helps leaders and team members recognize common patterns of team dysfunction and their underlying causes. Participants practice strategies for building trust, encouraging productive debate, and holding one another accountable for shared mission results.
What you'll learn
- Recognize common team dysfunctions and their underlying causes.
- Apply strategies for building trust within the team.
- Encourage productive conflict and open debate.
- Build commitment and shared accountability for decisions.
- Keep the team focused on collective mission results.
What you'll be able to do
- Diagnose what is holding their team back.
- Build trust that allows honest discussion.
- Turn disagreement into better decisions.
- Hold one another accountable for commitments.
- Keep the team focused on shared results.