Accountability & Performance
Delegation Skills
Match work to capability, clarify authority, and set follow-up points so delegated tasks build ownership.
Through relevant workplace examples, this course develops skills in delegation that builds ownership. Participants learn to match work to capability, clarify authority, and set follow-up points, with a focus on practical follow-through.
What you'll learn
- Apply a structured approach to delegating tasks
- Utilize communication strategies to clarify expectations and instructions
- Implement techniques to monitor progress and provide feedback
- Use course methods to match work to capability, clarify authority, and set follow-up points in a workplace scenario.
- Develop a delegation agreement aligned to a relevant work need.
What you'll be able to do
- Identify a workplace need connected to delegation that builds ownership.
- Select an appropriate way to match work to capability, clarify authority, and set follow-up points.
- Explain the reasoning behind that choice and identify its limitations.
- Produce a delegation agreement that addresses a relevant work need.
- Set review points for a delegation agreement and identify one adjustment.