Professional Interactions
Business Etiquette
Choose courteous, credible responses in meetings, digital channels, and client interactions.
Participants explore professional etiquette across workplace settings through common workplace situations. The course shows how to choose courteous responses in meetings, digital channels, and client interactions and apply those decisions on the job.
What you'll learn
- Create and maintain an impression of credibility
- Gain practical tips to handle important workplace issues
- Apply best practices for workplace social media
- Use course methods to choose courteous responses in meetings, digital channels, and client interactions in a workplace scenario.
- Develop a professional conduct checklist aligned to a relevant work need.
What you'll be able to do
- Identify a workplace need connected to professional etiquette across workplace settings.
- Select an appropriate way to choose courteous responses in meetings, digital channels, and client interactions.
- Explain the reasoning behind that choice and identify its limitations.
- Produce a professional conduct checklist that addresses a relevant work need.
- Set review points for a professional conduct checklist and identify one adjustment.