Teamwork & Culture
Building Strong Teams Through Expectations & Values
Make unspoken team expectations explicit and connect shared values to everyday behaviors that improve performance.
Participants explore team expectations and shared values through common workplace situations. The course shows how to make assumptions explicit and connect values to daily behaviors and apply those decisions on the job.
What you'll learn
- Differentiate between implicit and explicit expectations and their impact on team dynamics
- Apply structured frameworks for defining expectations and aligning team values
- Analyze the consequences of misaligned expectations and values on team performance
- Use course methods to make assumptions explicit and connect values to daily behaviors in a workplace scenario.
- Develop a team expectations and values agreement aligned to a relevant work need.
What you'll be able to do
- Identify a workplace need connected to team expectations and shared values.
- Select an appropriate way to make assumptions explicit and connect values to daily behaviors.
- Explain the reasoning behind that choice and identify its limitations.
- Produce a team expectations and values agreement that addresses a relevant work need.
- Set review points for a team expectations and values agreement and identify one adjustment.