
Teamwork & Culture
Building Effective Teams
Clarify team purpose, roles, norms, and expectations, and address common causes of team dysfunction.
This course builds practical capability in the conditions for effective teams. Participants learn to clarify purpose, roles, norms, and performance expectations, then plan how to use those skills at work.
What you'll learn
- Identify the characteristics of effective teams
- Analyze and apply the dynamics of team stages
- Recognize and mitigate common causes of team dysfunction
- Use course methods to clarify purpose, roles, norms, and performance expectations in a workplace scenario.
- Develop a team effectiveness checklist aligned to a relevant work need.
What you'll be able to do
- Identify a workplace need connected to the conditions for effective teams.
- Select an appropriate way to clarify purpose, roles, norms, and performance expectations.
- Explain the reasoning behind that choice and identify its limitations.
- Produce a team effectiveness checklist that addresses a relevant work need.
- Set review points for a team effectiveness checklist and identify one adjustment.