Teams, Trust & Engagement
Building Collaboration and Trust in the Workplace
Identify trust gaps, clarify commitments, and repair breakdowns to strengthen collaboration across your teams.
Standard version
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Through relevant workplace examples, this course develops skills in collaboration and trust across teams. Participants learn to identify trust gaps, clarify commitments, and repair breakdowns, with a focus on practical follow-through.
What you'll learn
- Recognize individual motivations
- Navigate common pitfalls
- Analyze personality factors
- Use course methods to identify trust gaps, clarify commitments, and repair breakdowns in a workplace scenario.
- Develop a team trust-building action plan aligned to a relevant work need.
What you'll be able to do
- Identify a workplace need connected to collaboration and trust across teams.
- Select an appropriate way to identify trust gaps, clarify commitments, and repair breakdowns.
- Explain the reasoning behind that choice and identify its limitations.
- Produce a team trust-building action plan that addresses a relevant work need.
- Set review points for a team trust-building action plan and identify one adjustment.
Federal work often depends on cooperation across offices, programs, and agencies. This course helps employees and leaders recognize what builds and erodes trust, clarify commitments, and repair working relationships when they break down. Participants practice approaches that strengthen collaboration and help teams deliver on shared mission goals.
What you'll learn
- Identify the behaviors that build and erode trust in agency teams.
- Recognize how different motivations and work styles affect collaboration.
- Apply strategies for clarifying roles, commitments, and shared goals.
- Analyze common pitfalls that create friction across offices and programs.
- Develop an approach for repairing trust after a breakdown.
What you'll be able to do
- Build stronger working relationships with colleagues and partners.
- Clarify expectations and commitments to reduce misunderstandings.
- Address trust gaps directly and constructively.
- Collaborate effectively across organizational boundaries.
- Contribute to a team environment focused on shared mission results.