KSA Dynamics
AI Fundamentals — a KSA Dynamics training course

AI Foundations & Applications

AI Fundamentals

Build a practical foundation in generative AI, from better prompting to spotting hallucinations and bias.

Standard version

Showing the standard description, objectives, and outcomes. Switch to Federal for the version tailored to federal agencies.

AI tools can help draft, summarize, organize, and analyze information, but they also introduce risks that require careful oversight. This course provides a practical foundation in how generative AI works, where it adds value, and how to use it responsibly. Participants explore common risks such as hallucinations and bias, practice prompting for better results, learn to evaluate AI output, and build a personal workflow for using AI with good judgment.

What you'll learn

  • Explain how generative AI works and how it is used in the workplace.
  • Recognize common risks, including hallucinations, bias, misinformation, and over-reliance.
  • Apply responsible use principles when working with AI tools.
  • Create more effective prompts to improve AI-generated outputs.
  • Evaluate AI-generated content for accuracy, appropriateness, and reliability.

What you'll be able to do

  • Explain what AI is and is not to colleagues.
  • Identify everyday tasks where AI can save time.
  • Write clear prompts that produce more useful results.
  • Check AI output before using or sharing it.
  • Follow a personal workflow for responsible AI use.